Timothy (“Tim”) Atkin is the Chief Client Officer (CCO) and is focused on being a champion of Blackboard’s clients, representing the needs of faculty, students, school administrators, IT professionals, instructional designers and professional learners who have partnered with or use Blackboard products and solutions.
As CCO, Tim’s role is to work across the integrated leadership team at Blackboard to create a single and unified vision across all client touchpoints – sales, marketing, user interface, contracts and billing, fulfillment and onboarding, and post-sale support, training and community programs.
Tim has over 25 years of senior leadership experience driving organisational excellence across operations, communications and public affairs, service delivery, investor relations and M&A. Prior to joining Blackboard, he served in several leadership roles at SRA International including Executive Vice President, Chief Operating Officer, Chief Administrative Officer, and Chief of Staff. At SRA, he created and led new business areas in Critical Infrastructure Protection and Cybersecurity and was named one of the 100 Most Influential People in Government IT for his role in shaping U.S. cyber-security strategy.
Before SRA, Tim was appointed to the Senior Executive Service (SES) and served as Chief of Staff to the Deputy Secretary of the U.S. Department of Labor. He also worked as a White House Fellow at the National Security Council. Additionally, he served for 12 years in the U.S. Coast Guard including twice as a Commanding Officer and as an Assistant Professor in Management and Economics at the U.S. Coast Guard Academy.
Tim holds a Master of Public Administration from Harvard University’s John F. Kennedy School of Government and a Bachelor of Science in Government with High Honors from the U.S. Coast Guard Academy. He currently serves as Board Chair for The Children’s Inn at the National Institutes of Health and is on the advisory board for Reye Partners Asset Management.